Terms & Conditions

ORDERING AND PAYMENT

Barton Jones Wines can be ordered online, with payment accepted by credit card (Visa, Mastercard).
Orders are also accepted by phone, fax or mail, with payment accepted by credit card (Visa or Mastercard), EFTPOS, cash and cheques made payable to ‘Barton Jones Wines’.

Orders by phone - phone Barton Jones Wines on +61 (0)8 9731 2233(08) 9731 2233 during business hours, western standard time 9am – 5pm Monday to Sunday.

Please note: Minimum order quantity of six bottles for shipped orders. Freight to customers located in Western Australia is free of charge. Delivery of cases (six or twelve bottles) to all other Australian states and territories is charged at $25.00 per case (six or twelve bottles).

Orders by mail - please print off and complete this order form then mail your order form with credit card number to:
Barton Jones Wines
PO Box 554
Donnybrook WA 6239

SHIPPING

Delivery is free within Western Australia for orders of six bottles or more. Freight is subsidised by Barton Jones Wines but is charged in accordance with the following table:

 Domestic Shipping Charges  WA  All other states & territories
 Free of charge AUD$25.00


Freight will apply for delivery outside of Australia please contact Barton Jones Wines on +61 (0)8 9731 2233(08) 9731 2233 for rates.

Wines will be shipped from the winery within 3 working days from clearance of payment.

Australia Post is the carrier used within Australia. Please provide instructions for delivery if you are not home as delivery is between normal business hours, in the event that no alternative instructions for delivery is advised the wine will be carded and returned to the nearest Australia Post Office for collection.

Deliveries cannot be made on weekends or public holidays.

If your wine does not arrive within 10 working days of your order being received please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call +61 (0)8 9731 2233(08) 9731 2233.

ORDERING BARTON JONES WINES ON LINE


Age Restriction:
You must be 18 years to order wine from this web site.
It is an offence to obtain liquor on behalf of a person under the age of 18 years.
By purchasing any of our wines, you warrant that you and the recipient of this order are at least 18 years of age.


REFUND & RETURN POLICY


Should you receive a product that appears to have been damaged in transit you can:

1.    Refuse to accept delivery of the product and demand the delivery company return the product to sender. We will then either:

  • provide you with replacement product if available;
  • provide you with an alternate product of your choice from our range to the total value of the damaged product; or
  • provide you with a full refund.

2.    If you have already accepted delivery and then notice the product has been damaged during transit, we will either:

  • provide you with replacement product if available;
  • provide you with an alternate product of your choice from our range to the total value of the damaged product; or
  • provide you with a refund to the value of the damaged product.

3. Should you receive a product that is different to the one you ordered, we will either:

  • pay for the return of the product and provide you with the correct product if available;
  • refund the difference in value if the received product is of lower value than the ordered product; or
  • pay for the return of the product and provide you with a full refund.

4. Should you receive product that is faulty, we will either:

  • pay for the return of the faulty product and provide you with replacement product if available;
  • pay for the return of the faulty product and provide you with alternate product of your choice from our range to the total value of the faulty product; or
  • pay for the return of the faulty product and provide you with a full refund.

The refunds & returns policy is exclusively limited to the above provisions. Please note:

  • no returns accepted or refunds issued for 'change of mind' following the successful delivery of product matching a confirmed order.
  • no returns accepted or refunds issued for product damaged through storage or handling following the successful intact delivery of consignment.

PRICING


Prices are subject to alteration. We shall endeavour to update the website prices whenever a change takes place. We shall contact you prior to accepting the order if there has been a change in price.

All wines are offered subject to availability and remain the property of Barton Jones Wines until payment is received in full.
10% GST payable on shipments within Australia is included in the prices.

WEBSITE SECURITY


All pages on our website are hosted on 128-bit shared SSL security and whilst we make all reasonable endeavours to ensure the integrity and security of the server, we do not guarantee that the server will be free from unauthorised use or hacking.

APPLICABLE LAW


Barton Jones Wines is an Australian company and any dispute or claims that arise from using this web site must be made and settled under Australian law.

Barton Jones Wines may vary these Terms and Conditions from time to time. Any variations will be posted on the website.

PRIVACY POLICY


J.A. Barton & A.F. Jones, trading as Barton Jones Wines and Blackboy Ridge Estate is committed to respecting the privacy of your personal information. This Website Privacy Notice explains our policy for dealing with personal information that we collect through our website www.bartonjoneswines.com.au

Throughout this Policy, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

We will post any changes to this Website Privacy Notice on the Websites, so we encourage you to check this Website Privacy Notice from time to time.

Information collected:
The information about you which we may collect through the Websites includes:

  • information collected when you join our on-line wine club, industry log in and on-line newsletter which will include personal information such as your name and contact details;
  • the content of electronic forms you submit via the Websites, requesting us to provide services or information, or take actions, for example access to our industry log in or become a member of the wine club;
  • any messages or comments you submit to us via the Websites, eg. through an email or "Contact Us" form;
  • information collected when you purchase merchandise or wine on-line;
  • information you provide to This email address is being protected from spambots. You need JavaScript enabled to view it. , where you have used that website to request information or assistance with an on-line order;


You may browse some information-only areas of the Websites without providing any personal information, however we may not be able to provide the full range of services through the Websites if we are not provided with the information outlined above.

In common with many commercial websites we may also collect aggregated information which tells us about visitors to the Websites but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the Websites are most commonly accessed. This information is used by us to help to administer and improve the Websites.

WEBSITE COOKIES

HTTP cookies, sometimes known as web cookies or just cookies, are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences, how far a page is scrolled and the contents of their electronic shopping carts.

Cookies are also subject to a number of misconceptions, mostly based on the erroneous notion that they are computer programs. In fact, cookies are simple pieces of data unable to perform any operation by themselves. In particular, they are neither spyware nor viruses, despite the detection of cookies from certain sites by many anti-spyware products.

Most modern browsers allow users to decide whether to accept cookies, but rejection makes some websites unusable. For example, shopping baskets implemented using cookies do not work if cookies are rejected.

The Websites do not use cookies to store any personal information.

USE AND DISCLOSURE OF INFORMATION

We may share personal information with other Barton Jones Wines entities and with third parties including our cellar door wineries, and organisations with whom we have co-promotional arrangements (and any third parties used in administering those arrangements). We may also share personal information with other service providers including organisations that assist us by providing archival, auditing, consulting, mailhouse, delivery, technology and security services.

In addition to providing our services and information to you, we may use or disclose personal information that we collect about you:

  • for the purposes for which it was collected;
  • where you have consented to the use or disclosure;
  • to maintain our relationship with you;
  • to the extent that we are required or authorised by law to do so.


We may also use your personal information to keep you informed of our services, events, developments and other matters. If you do not wish to be contacted for those purposes, please let us know using the contact details set out below. We aim to provide you with information and invitations that we consider may be of interest or relevance to your business.

LINKS

The Websites may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

SECURITY

We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Some sections of the Websites protect your personal information by requiring you to use a password. For your own protection, we require you to keep this confidential.

ACCESS TO INFORMATION

If you are a registered user of the Online wine club, you can access and update the information on your profile by logging into the service using your email address and password. You can view your previous purchases and details.

If you wish to request access to any other personal information which we hold about you as a result of our information collection practices outlined in this Website Privacy Notice, please contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it.

CONTACT DETAILS

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:

Barton Jones Wines
PO Box 554
Donnybrook, WA 6239
Phone: +61 (0)8 9731 2233(08) 9731 2233
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.